Cookie Policy

Cookie Policy

Last updated: December 19, 2025

1. Introduction

This Cookie Policy explains how Volus ("we," "our," or "us") uses cookies and similar technologies when you visit our website and use our platform. By using our services, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

3. Types of Cookies We Use

A. Essential Cookies

Required for the platform to function properly. These cookies enable core features like authentication, security, and session management.

  • Authentication tokens
  • Security and fraud prevention
  • Session management

B. Performance Cookies

Help us understand how visitors interact with our platform by collecting anonymous usage data.

  • Page load times and performance metrics
  • Error tracking and debugging
  • Feature usage analytics

C. Functional Cookies

Remember your preferences and settings to provide a personalized experience.

  • Language preferences
  • Dashboard layout settings
  • Notification preferences

D. Analytics Cookies

Help us improve our platform by understanding user behavior and preferences.

  • Google Analytics (anonymized)
  • User journey tracking
  • A/B testing results

4. Third-Party Cookies

We use trusted third-party services that may set their own cookies:

  • Payment Processors: Stripe may set cookies during checkout
  • Analytics: Google Analytics for usage insights
  • Cloud Services: AWS for platform functionality

5. Managing Your Cookie Preferences

You have control over which cookies you accept:

Browser Settings

Most browsers allow you to refuse cookies or delete existing ones. Visit your browser's help section for instructions:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies

Note: Disabling essential cookies may affect your ability to use certain features of our platform.

6. Cookie Duration

Session Cookies

Temporary cookies deleted when you close your browser.

Persistent Cookies

Remain on your device for a set period (typically 30 days to 1 year) to remember your preferences.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

Email: privacy@volus.ai